Draft structure for counsel. Not final wording. Do not publish before review.
1. Who we are
Matterform, Inc. provides the products listed at products.matterform.xyz. [Counsel: legal entity, address, contact.]
2. Accounts and organizations
One Matterform account signs in to every product. Organizations hold licenses; members have roles. [Counsel: eligibility, account security, responsibility for members.]
3. Products and licenses
A license grants an organization use of a product for its term. Online products are provided as a service; local apps are licensed under the EULA. [Counsel: license scope, seats, sites, machines.]
4. Payments, renewals and auto-pay
Subscriptions renew while auto-pay is on. Yearly plans get notice 30 days before renewal. Fixed-term licenses end unless renewed. [Counsel: price changes, taxes, failed payments, automatic renewal notice law.]
5. Refunds
[Counsel: refund windows. Proposal: first purchase within 14 days; yearly plans prorated within 30 days; fixed-term local licenses before first activation.]
6. Acceptable use
Use of every product is subject to the Acceptable Use Policy.
7. Customer data
Each product keeps its own data, owned by the customer. Matterform staff do not access a customer's product data unless the customer turns on support access. [Counsel: data ownership, processing, retention, export.]
8. Suspension and termination
[Counsel: grounds, notice, appeal within 30 days, effect on licenses and data.]
9. Changes to these terms
Material changes are emailed 30 days ahead and accepted at next sign-in.
10. Disclaimers and liability
[Counsel.]
11. Governing law
[Open decision.]
12. Contact
[Counsel: legal contact address.]